During tough economic times, back-to-basics marketing reaches a
fever pitch. But at a time when most corporate marketing budgets
were whittled to the extreme, a campaign from grocery giant Loblaw
Cos. for its No Name line of in-house consumer goods line virtually
rewrote the genre of no-frills simplicity.
When the company relaunched its No Name line one year ago in the
depths of the recession -- a happy coincidence in timing for
Loblaw, as it had planned the brand revival for months -- it went
back to the basic, bold packaging it used in 1978 when the line
launched with just 16 products: a product name in black lowercase
typeface against a lemon-yellow background. The packaging had no
product shots.
The television ads from Loblaw's ad agency of record, Bensimon
Byrne, are bringing that packaging to life, featuring scrolling
black text against a blinding yellow backdrop to the strains of
kitschy stock organ music.
"They are produced for a fraction of what a [standard] Canadian
TV commercial costs," says David Rosenberg, creative director at
Bensimon Byrne.
"There is no film, there are no actors." Since the brand
relaunch, the agency has created 19 of the No Name spots.
"We don't have a single item under $2," the text of one recent
ad reads. "We have 300." The No Name insignia appears onscreen to
close out the ad. That's it.
"[Loblaw] was looking to get back to [a message conveying] no
gimmicks, no fakery -- just high-quality products at the lowest
price possible," Mr. Rosenberg said. Another spot highlights
Loblaw's money-back guarantee on No Name, aimed at encouraging
customers to try the generic offering rather than a national brand
alternative, and return the No Name version for a refund if they
think it is sub-par. The ad jokes that the guarantee itself does
not have a name -- "you just get your money back."
Loblaw's stripped-down branding is a departure from how the line
was marketed in recent years. As No Name grew over the years from
16 staples to more than 2,900 products today, the line began to
take on a look that resembled its flashier private-label sister,
President's Choice. It featured pictures on the packaging, and
while the bright yellow backdrop was usually present, the text was
less obtrusive and featured other colours in addition to black.
"Two years ago it was spectacular packaging, similar in many
cases to what the national brands were offering," says Ian Gordon,
senior vice-president of grocery at Loblaw.
But blending in was exactly what Loblaw needed to guard against
-- with the bold packaging muted, the generic brand looked too much
like its higher-priced rivals. "When you went into the frozen pizza
aisle, you would have to hunt for [No Name pizza]," he said. Sold
at a 25% lower price tag than comparative national brands, the
brand appeals to consumers watching their wallets, but "the real
impetus for this was about restoring the in-store distinctiveness
of the packaging," Mr. Gordon said.
While No Name may be bread-and-butter basic, the desire to
return it to its roots came from the top echelons of Loblaw. Allan
Leighton, the company president, distinctly recalls coming into
Loblaw stores 20 years ago, looking down the aisles and being
impressed with the clarity of the yellow-and-black No Name brand,
which made it stand out against the other products, Mr. Gordon
said.